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We are pleased to announce that starting 16 July 2012 1SIM lowers data rates in the following countries: Belarus, Georgia, Indonesia, Israel, Japan, Kazakstan, Malaysia, Ukraine, United States




We are glad to inform You that with effect from August,15 2012 outbound calls in Bulgaria will be lowered to 2.10 NIS and incoming calls will be free of charge




Also please be kindly informed, that starting August,15 2012 inbound calls will be free of charge in: Anguilla, Antigua and Barbuda, Barbados, Virgin Islands, British, Cayman Islands, Dominica, Dominican Republic, Grenada, Jamaica, Saint Kitts and Nevis, Saint Lucia, Saint Vincent and the Grenadines, Turks and Caicos Islands




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Terms of use of the 1SIM website

In these terms of use of this website, the terms "we", "us" and "our" all refer collectively to Tech-Phone LTD and any parent or subsidiary companies. The terms "you" and "your" refer to any user of this website.

By using our website you confirm your agreement to our Terms and Conditions. These Terms and Conditions may be subject to change at any time. We will place revised Terms and Conditions on this webpage.

Accuracy of information

We shall attempt to ensure that the information available on our website at any one time is accurate. Some information is gathered from third party sources, such as our partners’ websites and can be varied by them at their discretion and at anytime without notice. Therefore, we cannot guarantee the accuracy of the information we provide.

We do not warrant that our website will always be available. We do not warrant that our services will be uninterrupted or error free.

Improper use of our site and our products

You agree that you will not use our web site or any of our products for any purpose which violates or infringes upon the rights of others, which is unlawful, defamatory, obscene, abusive, profane, vulgar, sexually explicit, racist, threatening, hateful or otherwise objectionable or which encourages conduct that would constitute a criminal offense.

Copyright

All content, code, artwork and design in this website are our copyright. You may not copy or reproduce anything from this site without our written permission. Third party company names, logos and strap lines used on this site may be trademarked by the companies that own them. Trademark, copyright in such cases is fully acknowledged.

Limit of liability

We do not accept liability whatsoever for any errors and omissions and reserve the right to change information, specifications and descriptions of listed products at any time. You agree that we bear no responsibility and no liability to you for any use you make of any information in this web site. The "Global SIM" card is an Estonian SIM card and 1SIM is a reseller of these cards. Techphone Ltd and/or 1SIM are not responsible for providing the service or for the qulity of the cellular service. The company can not and will not guaranty the service or it's qulity at any time. The sole responsibility for the service is on the Estonian operator providing the service globaly..

The "SIM America" card is an American SIM card from the USA and 1SIM is a reseller of these cards. Techphone Ltd and/or 1SIM are not responsible for providing the service or for the qulity of the cellular service. The company can not and will not guaranty the service or it's qulity at any time. The sole responsibility for the service is on the USA operator providing the service in the USA. The company reservs the right to stop the service for any of our SIM cards at any time without notice. The company reservs the right to change the rates for the different cards from time to time without notice.

Charges for products and services sold on the web site

The charges that are made from the 1SIM web site will be made in New Israeli Shekel (NIS) and/or US Dollar (USD).
The US Dollar (USD) rate will not be lower then 4 NIS to 1 USD.
In cases were the products or services are shown in EURO (€), The EURO rate will not be lower then 5.9 NIS to 1 EURO (€).

Returns policy for online sales

General

In the description that follows, the terms "we", "us" and "our" all refer collectively to Tech-Phone LTD and any of its subsidiary companies. The terms "you" and "your" refer to any user of any services and products described or sold by us whether or not they are sold via this website.

Returns policy for online sales

In compliance with the Israeli law the “Customer Regulations” of 1981 you have the right to cancel your order (unless the goods have been customised) within 14 days of receipt of the goods providing the goods are returned to us in their original condition (prior first use) and unpacked within 14 days of purchase.

In the event that you cancel an order under the terms of this Returns Policy, you will be responsible for paying all shipping costs involved plus a 15% administration charge to cover our costs.

Other returns

For goods purchased offline, we will replace faulty goods providing you notify us of the fault within seven days of receiving the goods. In any other circumstances we will only accept order cancellation, at our sole discretion.

Charges

In the event that we accept an order cancellation, your account will be credited with the appropriate sum less a 15% handling charge.

Important

Please note that we cannot offer a refund if a SIM card has been removed from its casing. Please also note that any credit that has been applied to the Techphone SIM card (1SIM), either at the time of purchase or anytime after purchase, can not be refunded. This returns policy does not affect your statutory rights.